_WATSON-20670 RN 9.x

Custom warning messages added to Punch Validation work rule (20670)

In previous releases, when an employee's punch triggered a Punch Validation warning or lockout, a generic message appeared on the Time Clock screen. 

In recent releases, options to customize the Job Lockout Message, Lockout Message, and Warning Message were added the Punch Validation work rule configuration. Administrative users responsible for work rule configuration can now write custom messages that appear on the Time Clock screen when an employee triggers a warning or lockout.

 Click here to see the release note for ticket 20347.

Improved and customized warning messages in the Punch Validation work rule  (20347)

In previous releases, when an employee's punch triggered a Punch Validation warning or lockout, a generic message appeared on the Time Clock screen. This message did not provide a reason for the warning, and managers were unable to customize this message.

In this release, the Punch Validation work rule includes the following improvements:

  • Custom schedule warning and lockout messages—Administrative users responsible for work rule configuration can now write custom warning messages that appear on the Time Clock screen.
  • Improved default messages—If no custom warning message has been written, improved default messages provide more information to the employee about the reason for the rejected punch. See the table below for improved default messages.

Improved default messages

Rejected Punch TypeDefault Message
Schedule Lock OutYou are attempting to punch outside of the specified lock out range. Your punch will be recorded for Manager approval.
Schedule WarningThis punch may require manager authorization. Press Yes to perform action now. Press No to perform action later at your scheduled shift time.
Invalid Job WarningYou are trying to punch to a job you are not scheduled to work. This punch may require manager authorization. Press Yes to perform action now. Press No to perform action later at your scheduled shift time.
Invalid Job Lock OutYou are attempting to punch to a job you are not scheduled to work. Your punch will be recorded for Manager approval.
Unscheduled Lock OutYou are not scheduled at this time. Your punch will be recorded for Manager approval.

Updated versions: Version 9.16 and later.

In this release, the Punch Validation work rule includes three more custom message options, including:

  • Invalid Job Lock Out message—If Enable Lockouts is selected, the Invalid Job Lock Out message displays on the time clock when the employee attempts to punch in to an invalid job.
  • Invalid Job Warning message—If Enable Warnings is selected, the Invalid Job Warning message displays on the time clock when the employee attempts to punch in to an invalid job.
  • Unscheduled message—The Unscheduled message displays on the time clock when the employee attempts to punch in to a job they are not scheduled for.

Updated versions: Version 9.16 and later.