_WATSON-21073 RN 9x

Owned by Former user (Deleted)
Sept 04, 2020

Managers can set an overlap threshold for shift requests  (21073)

In previous releases, a shift could not be assigned to an employee if the new shift overlapped a scheduled shift. For example, if an employee is scheduled to work from 8:00 AM to 12:00 PM, they were not considered available for a shift that began at 11:50 AM.

In this release, managers can configure a threshold for shift overlap in the Mobile Setup screen. For example, if the overlap threshold is 15 minutes, an employee who is scheduled to work from 8:00 AM to 12:00 PM can be assigned a shift that begins at 11:45 AM.

The configured threshold impacts these types of requests:

  • Give Away requests
  • Swap requests
  • Call In reassign
  • Drop reassign