Pre-shift screening for the Mobile App (22360)

The UniFocus Mobile App can now be configured to present employees with a pre-shift survey. For each day that an employee is scheduled to work, UniFocus will send a survey to the employee's Mobile App. Managers can configure a push notification to be sent a specified number of hours before the employee's shift start time. The employee can take the survey before reporting to work.

Note: When employees encounter the pre-shift survey on their Mobile App, they are still allowed to access their main menu and other mobile screens. However, if they do not take the survey, they will receive a prompt each time they open the app.

This new pre-shift screening survey is helpful when employees' responses to a survey are required before punching in for shifts. For example, in the case of the 2020 COVID-19 pandemic, an organization might require employees to complete a wellness screening survey before they punch in for their shifts.

Based on an employee's response, UniFocus can trigger the following:

Email notifications—Email notifications can be sent to specific individuals, such as an HR Manager or a Security Director.
Call-in notifications—Call-in notification can be sent to the manager for an employee's shift for the day. If the employee fails the survey, managers receive call-ins for all shifts for that day. The call-in notification immediately notifies managers that the employee is calling if for work. The manager can then cover the employee's shift by reassigning it, making it available for pickup, or making it an urgent pickup.
Certifications—For each employee, UniFocus can set up a certification that has an indefinite expiration date. When the system receives a failed survey response, it will update the certification to expired. If this certification is configured for the employee's job in the Labor Structure, the employee cannot be scheduled or clock in for a shift. Once the employee has been cleared, an authorized manager, such as an HR Manager, can update the certification as valid.

Note: Pre-shift screening in the Mobile App is configurable at the property level. To configure pre-shift screening, contact your UniFocus Partner Relationship Manager (PRM).

Updated versions: Version 9.20 and later.

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