Shift Errors

Owned by Julie Leake (Unlicensed)
Last updated: Jul 02, 2018 by Carissa Warnock (Unlicensed)

In the Review Pay Period screen, the # Errors column displays the total number of shift errors, if any, for all employees who had at least one problem punching in or out. Double-clicking on the employee opens the Review Time Card screen which displays a list of all the shifts worked by the employee and pertinent information regarding each shift. Shifts that have errors are indicated by rows that are highlighted in red. The specific cell that needs to be corrected is outlined by a red border.

Note: All errors must be corrected before payroll can be processed. 


Types of errors that need correcting include:

  1. Punch in & punch out are the same—Caused by an employee swiping in and immediately swiping out.
  2. Punch out without punch in—Caused by an employee swiping out but not swiping in.
  3. Punch in without punch out—Caused by an employee swiping in but not swiping out.
  4. Bad Job Code—Caused by trying to associate a job code with an employee who is not set up in the system for that job code.
  5. Employee Terminated—Caused by terminating an employee before the last day for which they had hours.
  6. Could Not Find Employee—Caused by someone punching in with an invalid badge number or one that is incorrectly assigned to them.

Note: Every time you edit and save a shift, the program automatically runs the Work Rules and re-calculates the payroll. However, if you have made changes to the configuration of Work Rules or Employee Sets, you must manually re-calculate.

Correcting Shift Errors

Once you have located the shifts with errors, there are two ways to make corrections:

  1. Click in the cell outlined with a red border, and enter the correct time.
  2. Double-click on the row with the error.
    The Review Time Card screen appears in the same tab.
  3. Click in a cell in the Total Scheduled column.
    The Edit Shift dialog box appears.
  4. Make the corrections as necessary.
  5. Either:
    • Select Save and Approve to save the information you entered and approves the shift.
      Or
    • Select Save Unapproved to save the information you entered but does not approve the shift.

 

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