Workflow
- Julie Leake (Unlicensed)
- Carissa Warnock (Unlicensed)
- Frank Gambino
Workforce Management consists of tasks in four operational environments: Main Menu, Reports, Analytics, and System Setup.
- Main Menu
- Reports
- Analytics
- Attendance Point Tracking
- Labor Dashboard
- System Setup
Tasks done in Workforce Management
| Tasks | Types | Questions Answered | How to View Results |
Forecasting | Generate Rooms Forecast | How many people/things need service? | Weekly Forecast Report |
Planning | Generate Labor Forecast | How many employees are needed to perform the services? | Weekly Labor Summary |
Scheduling | Generate Schedules | Which employees will perform the services? | Weekly Labor Summary |
Analysis | Generate Labor Standard | How many employees should we have used to perform the services? | Weekly Labor Summary |
In general, the forecasting, planning, and scheduling tasks are done on a weekly basis. Daily tasks may be performed every day or as needed each week. Re-forecasting is generally done as needed.