The Work Content and Workflow views enable you to more efficiently view, plan, and manage labor for event-related jobs in your organization. 

The Work Content view

Work content refers to the amount of work to do for an event-related job. Examples of work content for banquet housemen include setting up and tearing down for events, providing water service to meeting rooms, and refreshing rooms between events. 

The Work Content view in Timeline Scheduling is a graphical representation of undistributed work content, which is work content that cannot be accomplished with the planned shifts in the manager's plan. The Work Content view assists the manager in understanding how the manager's planned shifts compare with the work content so that the manager can create a schedule of shifts that is sufficient to accomplish all the work for the planning period.

The Workflow view

The Workflow view displays how work is flowed relative to the manager's planned shifts. Each planned shift appears as a block on the timeline. With the Workflow view, you can see work content as it is assigned to the planned shifts to better understand the amount of work that will be done throughout each day.

This section of the online help covers the following topics:

• Viewing work content.
• Controlling the Work Content view.
• Controlling the Workflow view.