Welcome to the GUESTScope Training documents. Please click on any link below to better understand how to find and interpret your guest feedback.

Our goal is to help you drive guest loyalty by understanding what is important to your guest and what areas of focus will help you continuously improve the operation.

GUESTScope Dashboard Training Video - (copy this link https://tms.unifocus.com/UniFocusCourses/GUESTScope_tutorial/ and paste in new browser window)

GUESTScope Dashboard Training Document

User Administration - Training Video Link

Problem Resolution and SRI Frequently Asked Questions

Survey Response System Training

Comment Analysis Module

DAYScope Download Instructions

DAYScope Scanning Instructions

DAYScope Commenting Instructions

Click one of the images below to download the Manager's Guide or the User Guide:

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