_WATSON-17729 FI

17729

Summary

Separate instances of UniFocus

RMS

software can now be open simultaneously.

Description

In some cases, you might want to open separate instances of the

RMS

software. For example, you might want to have one open instance displaying the Timeline Scheduling screen and another open instance displaying the Revenue Center Forecasting screen. By viewing side-by-side instances, you can use the revenue center forecasting data to make informed decisions about how to schedule employees.

Although

RMS

software allowed for multiple instances in past versions, a recent version introduced an issue that prevented multiple open instances. If you tried to open a separate instance, the system sent an exception error.

Solution

The software has been updated so that separate instances of

RMS

software can now be open simultaneously.

Updated versionsVersion 9.12 and later.