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Work content refers to the amount of work to do for an event related job. Examples of work content for banquet housemen include setting up and tearing down for events, providing water service to meeting rooms, and refreshing rooms between events.  

The Work Content view in Timeline Scheduling is a graphical representation of undistributed work content—that is, work content that cannot be accomplished with the planned shifts that comprise the manager's plan. Work Content view is intended to assist the manager in understanding how the managers planned shifts match up to the work content so that the manager can arrive at a schedule of shifts that is sufficient to accomplish all the work for the planning period.

 , which is work content for which shifts have not yet been created. You can automatically create a number of planned shifts that are suggested by the Work Content view. This functionality allows you to more quickly create schedules to cover necessary work.

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