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Managers can respond to when an employee sends in a shift request. This eliminates manual data re-entryrearrange employees schedules based on when they are scheduled for a shift. Once a request is responded to, the schedule for the employee is immediately updated.

To respond to a shift request:

  1. Access the Time Off Request screen by doing one of the following:
    1. In the toolbar, click the Main Menu icon ( Image Modified).
    2. From the drop-down list under the Time and Attendance section, click select Employee Requests.
      The Employee Requests screen appears in a separate tab.
      Or
    1. On the home screen, click Daily Operations.
    2. Click the Employee Request Icon icon ( Image Modified ).
      The Employee Requests screen appears in a separate tab.
  2. From the Requests Type drop down list, select Shift Requests.
    The Shift Requests screen appears.
  3. Get to the edit wizard for a Respond to an request by doing one of the following:
    1. Click an employee name.
    2. Click Edit Request.
      A dialog box appears. The name of the dialog box that corresponds to the correct request appearsdepends on the type of shift request that you are responding to.
      Or
    • Double click an employee name.
      A dialog box appears. The name of the dialog box that corresponds to the correct request appears.
    Respond to a shift request by doing the following:Fill in the
    • depends on the type of shift request that you are responding to.
  4. Complete the fields as necessary.
    Conflicts will be shown if there is something wrong with the request. This limits your access to certain fields and radio buttonsThe fields in the dialog box depend on the type of shift request that you are responding to. For more information, see Edit Shift Request dialog box.
  5. Click OK.
    The dialog box closes and the shift goes to schedule for the employee selected. The changes selected are now displayed on the screen.

...

  1. is immediately updated.

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edit-shift-request-dialog-box
Edit Shift Request dialog box

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Displays the start and end dates, the duration of the shift, and the name of the job.

Other components to this field include:

...

This table describes the fields and controls found in this dialog box.

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Displays any conflicts with the request and the net cost change if the swap is made.

Conflicts are shown in red and may restrict the ability to select certain portions within the panes.

for the Edit Shift Request dialog boxes. The name of the dialog box and the fields that you see depend on which type of shift request you are responding to. 

FieldsDescriptionsNotes
Employee Section
NameName of employee.

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Entered onDate on which the request was submitted.

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CommentsComments made by the employee.

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Shift Swap Details Section
ConflictsConflicts with the request.

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Cost of SwapEmployee's rates of pay are compared to determine the dollar value variance of the swap request.

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Shift Details Section
StartsDate and time when the shift starts.

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EndsDate and time when the shift ends.

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DurationThe length of the shift.

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JobName of job.

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Assignment

If applicable, displays the assignment.

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Scheduled

If applicable, displays the current number of hours that an employee has scheduled.

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Schedule after Drop
- Displays
If applicable, displays the number of hours that an employee has scheduled after they drop a shift.

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After Assumption
- Displays
If applicable, displays the number of hours that an employee
will be
is scheduled for after picking up a shift or swapping a shift.

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Request Status Section
Status

Select the status

and send an email notification

to

the employee. Date in which the email is sent is displayed.

Request can be changed later and the new information is displayed. Comments can be made to an employee about the request.

If the request is pending and does not get approved or denied before the time requested, then the request stays as pending.

Select Employee For Give Away ShiftSelect employee name to assign the job.

 

Edit First Come First Serve Request dialog box

This table describes the panes found in this dialog box.

PanesDescriptionEmployeeDisplays the name of the employee and date when the request was made. Displays the employee's comments.Shift Swap Details

Displays any conflicts with the request and the net cost change if the swap is made.

If a conflict is shown then it will be displayed in red and may restrict the ability to select certain portions in fields.

Shift Details

Displays the start and end dates, the duration of the shift, and the name of the job.

Other components to this field include:

  • Assignment - Displays the assignment, if applicable.
  • Scheduled - Displays the current number of hours that an employee has scheduled.
  • Schedule after Drop - Displays the number of hours that an employee has scheduled after they drop a shift.
  • After Assumption - Displays the number of hours that an employee will be scheduled for after picking up a shift or swapping a shift.
Request Status

Change the status of the request and select so that the employee can receive an email notification. Comments can be made to the employee about the request.

If the request is pending and does not get approved or denied before the time requested, then the request stays as pending.

one of the following:

    • Pending
    • Approved
    • Denied
 
Send Email notification to employeeSends an email to the employee. 
Email SentStates if the email was sent to the employee.

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Changed byName of the manager that changed the request.

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Changed onDate in which the request was changed on.

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Email Sent OnDate in which the email notification was sent.

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CommentsMake comments to the employee. 
Select Employee For Give Away Shift Section
Select ColumnSelect the check box next to the name of an employee.Only available on the Give Away Request dialog box.
Employee Name ColumnName of employee.Only available on the Give Away Request dialog box.
Status ColumnStatus of request.Only available on the Give Away Request dialog box.
Buttons
OK

If approved, schedules shift to employee.

If pending or denied, then the employee is not scheduled for the shift.

 
CancelCancels the shift request.