This page contains system requirements for Workforce Performance Solutions software. Click here to download the PDF version.

Windows technical specifications and hardware requirements

Software requirements (client)

• Windows 7, Windows 8, Windows 10.
• Java Runtime Environment 6 update 24 or later (free download).
• Internet Explorer 9.0 or later (free download).
• Adobe Acrobat Reader 7 or later (free download).
• Adobe Flash Player 11.0 (free download).
• Microsoft Silverlight browser plug-in version 4 or later (free download).

Hardware requirements (client)

• 2.4 GHZ dual core CPU or faster.
• 2 GB of RAM minimum, 4 GB recommended.
• 1 GB of free drive space.
• Monitor with a minimum resolution of 1024 x 768.

UniFocus client network requirements

UniFocus has simplified the network requirements for all of our software services. All applications connect to the UniFocus network via standard HTTP and HTTPS. Below are the ports that need to be open to the UniFocus network:

• Access to UniFocus Application Server IPs.
• TCP Ports: 80 and 443
• IP Networks/Blocks:
• 74.124.22.64 /26
• 108.166.171.192 /26
• 198.161.237.0 /24

• 207.115.70.40 /29

Time Clock network requirements

The Time Clocks need to keep their time synchronized with a time server. We typically configure the Time Clocks to synchronize with public time servers. This port needs to be open from the Time Clock servers to the Internet, or a local time server needs to be supplied.

• Same network access as above.
• NTP / Time server  UDP port 123.

MAC OS X technical specifications and hardware requirements

Software requirements (client)

• OS X Yosemite, Version 10.10.1 or later. 
• Java, Version 8 Update 25 or later.
• Safari, Version 8.0.2 or later.
• Adobe Acrobat Reader 7 or later.
• Adobe Flash Player 9.0 or later.

Hardware requirements (client)

• Processor:  1.2 GHz or better.
• Memory:  4+ GB of RAM recommended.
• Storage:  300 MB of free drive space.
• Display:  Monitor with resolution of 1024 x 768, though this will depend upon your computer.

Network requirements

UniFocus has simplified the network requirements for all of our software services. All applications connect to the UniFocus network via standard HTTP and HTTPS. Below are the ports that need to be open to the UniFocus network:

• Access to UniFocus application Server IPs.
• TCP Ports:  80 and 443
• IP Networks / Blocks:
  • 74.124.22.64 /26
  • 108.166.171.192 /26
  • 198.161.237.0 /24

More information

How to test connectivity and ensure that Java is running correctly:

• See the Connectivity Test page.

How to tell which version of Java you are on:

1. At the upper-left corner of your screen, click the Apple icon.
2. From the drop-down list, select System Preferences.
3. While in System Preferences, navigate to the Java icon.
   It will take about 10 seconds for the Java Control Panel to open.  
4. Select About.
   A small window appears. It displays your version of Java.

How to check which version of Mac OS X you are running and how to check for Mac updates:

1. At the upper-left corner of your screen, click the Apple icon.
2. From the drop-down list, select About this Mac.
   The operating system is the version that appears.
3. In that same window, click Software Update and you will be prompted to download/install updates if necessary.

How to tell which version of Safari you are on:

• With Safari open, navigate to Safari > About Safari.
  A small window appears. It displays your Safari version.

If you still need help

To create a ticket with Support, navigate to http://www.unifocus.com/ticket or call 972-512-5190.