Work content refers to the amount of work to do for an event-related job. Examples of work content for banquet housemen include setting up and tearing down for events, providing water service to meeting rooms, and refreshing rooms between events.
The Work Content view
The Work Content view in Timeline Scheduling is a graphical representation of undistributed work content, which is work content that cannot be accomplished with the planned shifts that comprise the manager's plan. The Work Content view is intended to assist the manager in understanding how the manager's planned shifts match up to the work content so that the manager can arrive at a schedule of shifts that is sufficient to accomplish all the work for the planning period.
The Workflow view
The Workflow view displays how work is flowed relative to the planned shifts. Each planned shift appears as a block on the timeline. With the Workflow view, you can see work content as it is assigned to planned shifts and determine how to best reassign that work content.
This section of the online help contains the following topics:
- Process Roadmap: Scheduling work content.
- Selecting the planning period an job.
- Viewing Work Content.
- Controlling the Work Content view.
- Creating shifts from Work Content.
- Redistributing Work Content.