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Is this a read-only dialog box for informational purposes? 

Whenever I open Work Details dialog boxes, I never see any information in the fields; is this a bug? You use this dialog box to view work details about the event. 

Override? 
FieldDescriptionNotes
Setup / Teardown Work
Desc.

Description of the setup/teardown work.

Click the rotating triangles to view or hide levels of work details.

 
DurationDuration of the setup/teardown work.
What is the default unit? Hours? Minutes? Or is this set up in configuration?
Man-hours in hours and minutes.
OverrideOverrides system calculation.Not currently available. Contact a UniFocus installer for more information.
Service Work
Desc.Description of the service work. 

#Shifts

Number of shifts required to complete the service work. 
Override
? What is the default unit? Hours? Minutes? Or is this set up in configuration?Total DurationDuration of the shift.What is the default unit? Hours? Minutes? Or is this set up in configuration?
Overrides system calculation.Not currently available. Contact a UniFocus installer for more information.
Shift Length

Duration of a shift required for service work.

Is each shift the same duration, or is this length an average for the shift?

 
Total DurationTotal duration for all shifts for the task. 
JobJob type. 
CloseButton to close the Work Details dialog box.