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The Work Content and Workflow views enable you to more efficiently view, plan, and manage labor for event-related jobs in your organization. 

The Work Content view

Work content refers to the amount of work to do for a particular job. It includes event setup, resources, transportation, and teardown. For example, if it takes 10 minutes to set up a table for an event, then setting up a one table is one piece of work contentan event-related job. Examples of work content for banquet housemen include setting up and tearing down for events, providing water service to meeting rooms, and refreshing rooms between events. 

The Work Content view in Timeline Scheduling shows is a graphical representation of undistributed work content, which is work content for which shifts have not yet been created. You can automatically create a number of planned shifts that are suggested by the Work Content view. This functionality allows you to more quickly create schedules to cover necessary workthat cannot be accomplished with the planned shifts in the manager's plan. The Work Content view assists the manager in understanding how the manager's planned shifts compare with the work content so that the manager can create a schedule of shifts that is sufficient to accomplish all the work for the planning period.

The Workflow view

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The Workflow view displays how work is flowed relative to the manager's planned shifts. Each planned shift appears as a block on the timeline. With the Workflow view, you can see work content as it is assigned to the planned shifts to better understand the amount of work that will be done throughout each day.

This section of the online help contains covers the following topics: