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UniFocus SERVICEScope Online Access Instructions
Welcome to UniFocus!
To review your mystery evaluations please go to our home page at: www.unifocus.com .
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In the upper right hand corner you will see Customer Log-In. Please click on it and this page will appear:
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Click on the left gold bar that says: SURVEYSolutions Log-In. Now this page will open up:
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Type your username and password, and then click the Log-In button. Check the "Save Password" box to keep your log-in information. It will take a few seconds to download and then this page will appear:

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Click on Reports and a pull down menu will appear. Choose SERVICEScope- Hotel. (Click on Administration if you want to change your username and password).
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This page will appear. Choose TOC in the blue toolbar above your hotel name:
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This will open up the Table Of Contents:
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The Table of Contents gives you these selections to choose from:

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To Download a report to PDF or Excel click on Download on the blue tool bar and this page will appear:
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Choose which format you want to download in and what pages, then choose to View or Save. You can direct-email either the PDF or the Excel by choosing the Send option.
Please contact me with any questions:
At your service,
Susan Perrin
Direct - 972 512 5179
Cell – 469 261 4906
sperrin@unifocus.com