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  • Forecast Volumes - These are produced by the system using the methodologies developed by the administrator and the manager.
  • Standards - As discussed in the preceding section, standards are the agreed upon times to complete work at a satisfactory level.
  • Operating Parameters - These include opening and closing times, shift times, minimum and maximum shifts as agreed to by managers or contracts.
  • Employee Skills - Skills are the positions or jobs the employee is able to perform.  There can be multiple skills assigned to an employee.  These must be done through the proper Human Resource procedures at the property and with the Watson the 
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    Administrator.
  • Employee Availability - Availability is controlled by the manager.  This refers to times of the day the employee is available to work as well as requests for time off.  

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Employee jobs are the jobs an employee is qualified and trained to perform. For instance, a waiter in the fine dining room night have the job of "Waiter Fine Dining" and also the job of "Banquet Server." Each employee has a job that is designated as their Home job. The Home job is where the system will first attempt to schedule the employee based on need. The second, third and any additional jobs will be scheduled in the order they appear under the employee profile in the system. Changing the job rank will change the way in which Watson which 

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fills open positions on the schedule.

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Job rank can be used to further assist the system in assigning the right employee to the right position. Watson  

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will assign all those with a rank of 1 (Home job) and then move to those with lesser ranks (from 2-5). This helps to make sure the most qualified employees are scheduled first and so forth.  

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