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Is a read-only dialog box for informational purposes? 

Whenever I open Work Details dialog boxes, I never see any information in the fields; is this a bug? 

 
FieldDescriptionNotes
Setup / Teardown Work
Desc. Description of the setup/teardown work. 
Duration  Duration of the setup/teardown work.What is the default unit? Hours? Minutes? Or is this set up in configuration?
Override  
Service Work
Desc. Description of the service work. 

#Shifts

 
Number of shifts required to complete the service work. 
Override  
Shift Length  
Total Duration  
Job

Duration of a shift required for service work.

Is each shift the same duration, or is this length an average for the shift?

What is the default unit? Hours? Minutes? Or is this set up in configuration?
Total DurationDuration of the shift.What is the default unit? Hours? Minutes? Or is this set up in configuration?
JobJob type. 
CloseButton to close the Work Details dialog box.