User Assistance
Updates and Hotfixes for all 9.x releases are now accessible from one consolidated master list
Updates and hotfixes for all 9.x releases of UniFocus RMS software are easier to search and discover in the new Updates and hotfixes for 9.x releases page.
- Update—an improvement or new feature that is added to new versions as well as previously released versions.
- Hotfix—a fixed issue that affects multiple versions of the UniFocus RMS software.
In previous releases, the Updates & Hotfixes section of the Release Notes contained links to a page that provided details on updates and hotfixes for that version only. To learn about new changes to the UniFocus software, you had to first navigate to the version-specific Release Notes then click the individual link to read about each update or hotfix.
Starting in this release, details on updates and hotfixes for all versions of the UniFocus RMS software can be viewed from a single consolidated master list. This page can be accessed directly or by clicking the link in the Updates & Hotfixes section of the version-specific Release Notes. The new Updates and hotfixes for 9.x releases page contains a table that can be sorted by the following columns:
- Date—date the update or hotfix was published.
- Ticket—ticket number for the update or hotfix.
- Overview—a summary of the change.
- Category—the main area of the UniFocus software that was affected by the change.
- Type—states whether the change was an update or hotfix.
- Updated Versions—UniFocus RMS software versions that are affected by the change.
This improved layout offers transparency into what versions are available and which versions are affected by the changes.
Sorting the table:
Click on any column header to change the sort order of the table. For example, if you want to see the newest updates, select the Date column to move the most recent changes to the top of the list. Select the Updated Versions column to easily navigate to changes that affect your version.
Viewing detailed notes:
The new page is easy to navigate with links in the table that will bring you directly to the update or hotfix that you would like to read more about. Read an overview of the updates and hotfixes directly in the table or click on the ticket number to read a more detailed explanation of the change.