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The Daily Digest is a daily email notification that provides an at-a-glance view of critical Labor and Time & Attendance data throughout your organization. The Daily Digest consolidates information from various

RMS

 screens so that you have all the information needed start your day delivered right to your inbox. If there are no issues that concern you, no further actions are required in

RMS

. If you notice an issue that requires your attention, you can sign in to the software and go directly to corresponding screen or module.

Go to the Labor Dashboard for more detailed information about the metrics presented in the Daily Digest email.

The Daily Digest email includes the following sections:

How to use this document

For each section, you'll find a corresponding graphic and table that describe the metrics. The Data sources column lists the RMS screens that provide detailed information. Select the links to go to the relevant help pages.

Note: This document provides an overview of a sample Daily Digest email. Depending on your configurations and template, your email message might contain different sections and metrics. Contact your UniFocus Partner Relationship Manager (PRM) for more information on configurations and available templates.

Header

The top part of the email displays three key pieces of information:

  1. The recipient's name.
  2. The recipient's organization/company.
  3. The labor structure levels to which the recipient has access.

This information is based on security permissions that are established in the Security screen.

Today

The Today section includes a combination of forecast, adjusted, and actual values that offers a snapshot of the day's covers and KBIs. This section displays only data to which users have access. Select the More... link to go to the Revenue Center Forecasting screen. If you are using a desktop computer, 

RMS

 will launch, and the relevant screen opens. If you are using a mobile device (and have a UniFocus Mobile App license), a mobile version of the relevant screen opens.

#MetricDescription

Data sources
(Where you can find the data in 

RMS

)

1Total F&B Covers

Forecast total of covers from the Food & Beverage (F&B) division.

Note: Total F&B Covers appears in the Daily Digest email only if you have access to viewing this data in 

RMS

.

2Banquet CoversForecast number of banquet covers.
3Occupied RoomsForecast number of occupied rooms.
4Revenue centerData from the revenue center with the most covers.
5Occupancy Rates

Data from the actual rates, manager-adjusted forecast, and system forecast.

Average Forecast Accuracy is based on the past two weeks. 

Depending on availability, the data is displayed in the following order: 1) actual rates, 2) manager-adjusted forecast, and 3) system forecast.

Labor Metrics

This section displays weekly metrics for hours variances. Select the More... link to go to the Manage Schedules screen. If you are using a desktop computer, 

RMS

 will launch, and the relevant screen opens. If you are using a mobile device (and have a UniFocus Mobile App license), a mobile version of the relevant screen opens.

#MetricDescription

Data sources
(Where you can find the data in 

RMS

)

1Variance percentage

Variance between:

  • Scheduled vs Projected—Variance between scheduled hours and projected hours. The final variance tells you how much the user is scheduling over the system-generated hours.

    Formula

    Scheduled vs. Projected = (Scheduled − Projected Hours) ÷ Projected Hours

  • Actual vs Standard—Variance between actual hours and standard hours. The final variance tells you how much the user is actualizing over what the set standard recommends.

    Formula

    Actual Vs Standard = (Actual Hours – Standard Hours) ÷ Standard Hours

Values in red are outside the configured threshold. Values in green are within the configured threshold.

For Scheduled vs Projected:

For Actual vs Standard:

2

 

Quality and Cost

  • Quality (Q)—Indicates service quality concerns. The scheduling manager has scheduled too few hours, and the variance is outside of a configured threshold for under-scheduling. 
  • Cost (C)—Indicates labor cost concerns. The scheduling manager has scheduled too many hours above the projected hours and outside of a configured threshold for over-scheduling. 

Critical Employee Information

The data displayed in the Critical Employee Information comes from Review Pay Period, Employee Requests, Employee Schedules, and Attendance Points and Events screens. This section displays only data to which users have access. Select the links under each metric to go to the relevant

RMS

 screen. If you are using a desktop computer, 

RMS

 will launch, and the relevant screen opens. If you are using a mobile device (and have a UniFocus Mobile App license), a mobile version of the relevant screen opens.

The icon of the exclamation point in the orange triangle (  ) indicates that there are issues or concerns with the value. The green ribbon icon (  ) indicates optimal performance.

#MetricDescription

Data sources
(Where you can find the data in 

RMS

)

1Attendance Points

Total number of points associated with employees' adherence to or violation of attendance policies. This total is for the current pay period.

2Shift RequestsTotal number of pending employee shift requests.
3Punches with ErrorsTotal number of punches with unresolved errors.
4Time Off RequestsTotal number of pending employee time off requests.
5Overtime HoursSum of actual overtime hours based on the current, active pay period.
6Unfilled Shifts TomorrowTotal number of unfilled (or open) shifts tomorrow.
  • Labor > Scheduling. In the Shift View of the Scheduling screen, unfilled shifts appear as white cells in the calendar.  

Get more information

Select Visit your Labor Dashboard (  ) to open the Labor Dashboard in 

RMS

.

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