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| Discard Overflow Hours |
| Discards any extra work that was projected but not scheduled. For example, if the system projected that six employees were required to complete the work during that time increment, but only five employees are scheduled the work, this option would discard the Overflow work and not carry it forward to be scheduled into the next time increment. | |
| Delay Overflow Hours | Allows you to carry over any Overflow hours to be scheduled into the next time increment. For example, if there were five employees scheduled but the system said that six employees were needed to complete the work, the extra work (Overflow) will be carried into the next time increment and scheduled appropriately. |
| Day of Week | Gives you the ability to add separate staffing requirements for every day of the week. You can set the staffing requirements for all days, multiple days, or just one day at a time. |
| Start Time | Denotes the time you |
| want the staffing requirement to begin. | |
| End Time | Denotes the time you |
| want the staffing requirement to end. | |
| Min. | Defines the minimum number of employees required for each period, regardless of volume. |
| Max. | Defines the maximum number of employees required for each period, regardless of volume. |
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Configuring the Staffing Tab
- Select Discard Overflow Hours or Delay Overflow Hours.
- Click the green plus icon at the bottom of the screen.
- Enter a Start Time and End Time.
- Enter a Min. and Max. amount.
- Select the day(s) to apply the settings.
- Click OK.
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