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Term | Definition | Notes |
Department/Division Totals | Summarizes data for the whole division/department. | |
KBIs | Actual and forecast KBI for each department. | Appears only if Show Standards Based KBIs is selected in the configuration screen. |
Standard sets | Standard set used for each day of the week:
| Only applicable if dynamically applied standard sets are configured. |
Projected | Hours that should be scheduled based on the forecast business volume. | |
Scheduled | Hours from your schedule. | |
Actual | Hours that come from your property's Time and Attendance system or employee time records. | |
Standard | Hours that should have been used based on the actual volumes. | |
Variance % | Difference between standard hours and actual hours. |
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