Page Comparison

User Assistance

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Improved reporting of updates and hotfixes

The LMS Documentation 9.x

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Updates and hotfixes for all 9.x releases of UniFocus RMS software are easier to search and discover in the new Updates and hotfixes for 9.x releases page. This new page includes two types of changes that are made to existing UniFocus software releases:

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help space now includes an improved method of reporting updates and hotfixes in UniFocus Release Notes.

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In previous releasesversions 9.14 through 9.18 of UniFocus Release Notes, update and hotfix notes appeared in every affected version. For each version of the release notes, the Updates & Hotfixes section of the Release Notes contained links to a page that provided details on updates and hotfixes for that version only. To learn about new changes to the UniFocus software, you had to first navigate to the version-specific Release Notes then click the individual link to read about each update or hotfix.

Starting in this release, details on updates and hotfixes for all versions of the UniFocus RMS software can be viewed from a single consolidated master list. This page can be accessed directly or by clicking the link in the Updates & Hotfixes section of the version-specific Release Notes. The new Updates and hotfixes for 9.x releases page contains a table that can be sorted by the following columns:

and hotfixes notification section included an overview of the issue and a link to the corresponding Fixed issues page.

Starting with

• A centralized view of all updates and hotfixes—The new Updates and hotfixes for 9.x releases page consolidates all release notes for updates and hotfixes to 

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  UIL:_RMSProductName UIL:_RMSProductName

  9 software. You no longer have to check each UniFocus Release Notes version to determine whether an update or hotfix has been added to your software version. All notes are now available in a single page.  
• Additional information—The Updates and hofixes for 9.x releases page contains an overview table with key information about each change:
  • Date—The date when the update or hotfix was published.
  • Ticket
  —ticket
  • —The ticket number for the update or hotfix.
  • Overview
  —a
  • —A summary of the change.
  • Category
  —the
  • —The main
  area
  • component of
  the
  • UniFocus software that was affected by the change.
  • Type
  —states whether
  • —Whether the change was an update or hotfix.
  • Updated Versions
  —UniFocus RMS software
  • —UniFocus RMS software versions that are affected by the change.

This improved layout offers transparency into what versions are available and which versions are affected by the changes.

Sorting the table:

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• Improved user experience—Not only does the overview table contain important information about each ticket, but it also allows you to sort by column headers and quickly access the detailed note by clicking the link in the Ticket column.

  Expand
  title Click here for instructions on sorting the table.
  Click any column header to change the sort order of the table. For example, if you want to see the newest updates,

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• click the Date column to move the most recent changes to the top of the

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Viewing detailed notes: 

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• table. Image Added

  
  

  Expand
  title Click here for instructions on viewing detailed notes.
  Clicking a link in the table takes you directly to the corresponding update or hotfix

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• note.  Image Added

  
  

  Tip
  Tip: If you are looking for a specific ticket, just press Ctrl+F (or Command+F in Mac) and enter the ticket number. If the note is on the page, you'll find results in both the overview table and in the detailed notes section.

  
  

• Improved notifications in affected release notes—On the landing page of affected UniFocus Release Notes, the Updates and hotfixes notification section still contains summary statement of each change. However, the link in the section now takes you to the Updates and hofixes for 9.x releases page for more information.

  Expand
  title Example:
  Using the example above, the note for ticket 19038 is introduced as a fixed issue for the primary Fix Version 9.17 and then added to the Updates and hotfixes for 9.x releases page. The Updates and hotfixes sections of affected release notes now contain a single link to the Updates and hotfixes for 9.x releases page. Image Added

  
  

• Build numbers added to updates and hotfixes section—In previous versions of the UniFocus Release Notes, updates and hotfixes were grouped by the date when the release note was published to the online help space. Starting with this release, updates and hotfixes are now grouped by build number. The build number is the number associated with the software release version.

  Expand
  title Click here for instructions on viewing your current software version.
  To view your current software version: Open the UniFocus Include Page UIL:_RMSProductName UIL:_RMSProductName software. In the lower-right corner of the screen, hover over the database icon (Image Added). A yellow box appears displaying your UniFocus version number. Image Added

  Updates and hotfixes that have not yet been released are marked as Coming soon. When the new version of the 

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  UIL:_RMSProductName UIL:_RMSProductName

  software is released, the Coming soon label is removed to show that the build has been released and the updates and hotfixes are accessible within the current software version.

  Example:

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