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Shortcut links are available at the top of the Dashboard. At a Glance: The main page of the dashboard – a high level view of the data. This is the default page for the dashboard when opened.
Interactive Reports: Jump directly to specific areas of the dashboard. Each one of these reports will be explained throughout this document.
- Key Metric
- Department/Group Ratings
- Property Rankings – Key Metric
- Key Opportunities
- Project Activity
Search Surveys: Filter the data to find a specific survey or group of surveys
Inbox: Message other users within the dashboard with questions and screenshots
Saved Views: You can save views that are important to look at frequently. This link allows you to quickly and easily access that view. Each time you recall a saved view, you will be asked to either recall the original settings or apply the current settings you set when logging into the dashboard.
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The Department/Group Ratings section, you can view the Group, Classification or Non-Rated Questions.
Group: How the questions are organized on the survey. i.e. All Audio Visual questions grouped together
Classification: How the questions are classified regardless of what group they belong to. i.e. all the questions asking about staff friendliness are classified as Attitude.
Non-Rated Questions: Any question that is a yes/no or multiple choice on the survey.
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For each Group/Classification or Non-Rated Question you drill into, there are 3 tabs of data.
Comparison Rating: Includes the questions, number of responses, primary rating and comparison rating for each question.
Monthly Trend: Shows the trending score of each question for up to 13 months.
Demographic +: Select a demo question or attribute in which to slice the data you are looking at.
Additional functionality on these views include:
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