In some cases, you might want to open separate instances of the
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software. For example, you might want to have one open instance displaying the Timeline Scheduling screen and another open instance displaying the Revenue Center Forecasting screen. By viewing side-by-side instances, you can use the revenue center forecasting data to make informed decisions about how to schedule employees.
Although
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software allowed for multiple instances in past versions, a recent version introduced an issue that prevented multiple open instances. If you tried to open a separate instance, the system sent an exception error.