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- Service improves when each department uses LMS's short-term forecast for KBIs (such as occupied rooms, meals, or guests) and adjusts schedules to meet projected business volumes.
- Labor costs are controlled when labor is scheduled on an as-needed basis according to LMS's statistical forecasts.
- Food costs are controlled when forecasts are used to accurately predict business volumes for restaurants.
Impact of
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forecasting
In a hotel, LMS uses historical information and current book counts to statistically generate a forecast for transient rooms, guests, arrivals, and departures. Group and contract information are manually input. LMS does not produce a group and contract forecast because each group behaves in a unique fashion. LMS does, however, incorporate the group and contract segment projections into the process. This provides a complete property forecast and assesses the impact of group and contract sales on transient room availability.
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