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Operating codes are particularly helpful when the management structure doesn't conform to the accounting structure. For example, one individual may be responsible for dishwashing functions at several restaurants; however, each restaurant is an independent department with its own dishwashing function and pay code. In order to plan and evaluate total dishwashing labor usage, an operating code would be established.
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Environments can be accounted for prior to the situation, such as the scheduled concert, or they can be accounted for after the situation, such as a severe weather condition that affected the outdoor Pool Bar, but nothing else.
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What are Events?
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Creating events allows for segregating historical data, so the data from the event can be excluded from the normal conditions at the property. This feature lets Watson provide more accurate forecasts. For instance, New Year’s Eve each year is totally sold out throughout the property and all outlets are busy. Therefore, all KBI's in the property are affected.
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If the Sub-Only option is marked Yes, the system will not auto schedule for that job role. However, the manager can still manually schedule that employee for that specific job.
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Permanent schedules and Regular schedules are used to provide a consistent schedule of hours and days for an employee and can be set for any number of days or hours in a work week. The difference between Permanent and Regular schedules is as follows. A Permanent schedule means the employee will be automatically scheduled for those hours and days regardless of whether the forecasted business volume indicates the need for that employee. A Regular schedule means that the employee will be automatically scheduled for those hours and days ONLY if the forecasted business volume indicates a need for that employee.
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How is coverage percentage calculated?
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Unfilled – Reflects the number of unfilled shifts for that schedule
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Schedule Groups are an organizational reporting tool used in a variety of Watson, R.M. screens and reports. For example, if you have 150 Room Attendants, but would like to separate out the morning Room Attendants from the night Room Attendants, Schedule Groups could be created for each so that viewing items and/or printing the schedule can be done for either of those two subsets of the entire Room Attendant population.
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In Employee Maintenance, deactivating a job from an employee allows the manager to remove the employee from being scheduled for that job for a targeted period of time. Deleting a job will remove the employee from being scheduled in that job permanently. If there is ever a chance the employee would need to be scheduled in this job role do not delete.
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How are salaried team members set up in LMS
Labor Structure > General Tab > Standards Type
- Labor standards configured as type "Salaried" generate projected hours that appear on LMS reports and the LMS dashboard. These types of standards DO NOT create system planned shifts and the hours are not displayed on the scheduling screen because of this.
- Labor Standards configured as type “KBI Related” also generate projected hours that appear on LMS reports and the LMS dashboard. This type does create system planned shifts and hours that display on the scheduling screen. This configuration also usually requires that the standard tab be configured for 8 hours per day M-F (for one manager).
Salaried team members can still be scheduled under either set up, but in the “Salaried” option, there will be no guidance at the bottom on the screen. Also, in Employee Maintenance, salaried managers can be made to be employee type permanent and configured with a set schedule to ensure that they all get scheduled 40 hours per week.
Therefore, either configuration is functional, but “KBI Related” is recommended because it will ensure all elements will appear in LMS.
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Why do I have employees who have been terminated but UniFocus RMS will not change their statuses?
UniFocus RMS will not terminate an employee if they have activity after their termination date. Review Employee Reconciliation > Employees with Errors Tab daily. The reason for the error will be displayed.
Common error reasons include:
- Does the employee have earnings, in their time card, occurring after the termination date?
- Holidays? If yes, remove.
- Approved Vacations in the future? If yes, change the status to Canceled.
- Does the employee have salary distributions in the Display Main Menu > Employee Maintenance > Jobs Tab? If yes, remove.
- Does the employee have any outstanding job changes? If yes, remove.
- Does the employee have any scheduled hours beyond their termination date? If yes, remove.
- Does the employee have earnings, in their time card, occurring after the termination date?