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The ability to produce accurate daily and weekly forecasts is the main reason most properties purchase WatsonLMS. By producing accurate forecasts, properties also receive the following benefits:

• Service improves when each department uses WatsonLMS's short-term forecast for KBIs (such as occupied rooms, meals, or guests) and adjusts schedules to meet projected business volumes.
• Labor costs are controlled when labor is scheduled on an as-needed basis according to WatsonLMS's statistical forecasts.
• Food costs are controlled when forecasts are used to accurately predict business volumes for restaurants.

Impact of Forecasting

In a hotel, Watson LMS uses historical information and current book counts to statistically generate a forecast for transient rooms, guests, arrivals, and departures. Group and contract information are manually input. Watson LMS does not produce a group and contract forecast because each group behaves in a unique fashion. Watson LMS does, however, incorporate the group and contract segment projections into the process. This provides a complete property forecast and assesses the impact of group and contract sales on transient room availability.

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Once generated, you carefully review the room forecast and the revenue center forecast. You will also consider other relevant information which cannot be incorporated into the statistical model, and edit the forecast if you wish. A reliable seven-day forecast for rooms and revenue centers lets you plan properly, ensuring high levels of guest service while still controlling labor costs. The forecast reports show both WatsonLMS's forecast and your forecast, which lets you track labor accurately.